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Last updated: 3 December 2021
Estado:Final
Fecha:martes 16 abril 2013
Hora:14:58
Tipo:Silhouette image of generic B762 model; specific model in this crash may look slightly different
Boeing 767-283ER
Operador:Aeroméxico
Registración: XA-TOJ
Numéro de série: 24727/301
Año de Construcción: 1990-04-05 (23 years )
Horas Totales de la Célula:99771
Motores: 2 Pratt & Whitney PW4056
Tripulación:Fatalidades: 0 / Ocupantes: 9
Pasajeros:Fatalidades: 0 / Ocupantes: 154
Total:Fatalidades: 0 / Ocupantes: 163
Daños en la Aeronave: Considerable
Consecuencias: Written off (damaged beyond repair)
Ubicación:Madrid-Barajas Airport (MAD) (   España)
Fase: Despegue (TOF)
Naturaleza:Vuelo Internacional Programado
Aeropuerto de Salida:Madrid-Barajas Airport (MAD/LEMD), España
Aeropuerto de Llegada:Mexico City-Benito Juárez International Airport (MEX/MMMX), México
Número de Vuelo:AM002
Descripción:
A Boeing 767-283ER passenger plane, XA-TOJ, sustained substantial damage in a tailstrike accident during takeoff from Madrid-Barajas Airport (MAD), Spain.
At 14:58 Aeroméxico flight 002 took off from Madrid on a scheduled flight to Mexico City, Mexico. On board were three pilots, six flight attendants and 154 passengers. During takeoff the tail impacted runway 36L, causing substantial damage to the underside of the tail. While climbing to FL140 the cabin failed to pressurize as expected. Then the oxygen masks deployed in the cabin. At 15:20 the flight crew informed the controller at Madrid that they were returning due to pressurization problems. The airplane entered a holding pattern and landed safely on runway 18R at 16:25.

Air Europa flight 71 to Caracas, Venezuela took off at 15:29 and suffered a punctured nose gear tyre, probably after running over debris left on the runway after the Aéromexico tailstrike. AEA71 was the seventh flight to take off from runway 36L following the Aeroméxico plane. The Airbus A330-200, EC-JPF, entered a holding pattern off the southern coast of Portugal at FL100 and landed safely back at Madrid at 19:39.

Probable Cause:

Causas/Factores contribuyentes
El accidente ocurrió porque la aeronave realizó la rotación a una velocidad muy inferior a la necesaria ya que ésta había sido calculada incorrectamente durante el despacho, en base al peso de la aeronave con combustible cero (ZFW) en lugar del peso de la aeronave al despegue (TOW). Posteriormente el error no fue detectado por la tripulación durante la introducción de datos en el FMS.
Como factores contribuyentes se han considerado los siguientes:
- El sistema de cálculo de performances (OPT) era de reciente implantación en la compañía.
- La experiencia, tanto del oficial de despacho como de los miembros de la tripulación, era insuficiente en este ámbito.
- No se contaba en Madrid con una estación con el software OPT insta lado por lo que el envío de información se realizaba de forma no procedimentada.

Accident investigation:
cover
Investigating agency: CIAIAC
Status: Investigation completed
Duration: 2 years and 2 months
Accident number: A-010/2013
Download report: Final report

Fuentes:
» CIAIAC


Fotos

photo of Boeing-767-283ER-XA-TOJ
accident date: 16-04-2013
type: Boeing 767-283ER
registration: XA-TOJ
 

Video, social media

Aircraft history
date registration operator remarks
05 APR 1990 N6018N Boeing first flight
01 JUN 1990 SE-DKP SAS Scandinavian Airlines delivered
21 SEP 1993 PT-TAI Transbrasil delivered
27 JUN 1999 XA-TOJ Aéromexico delivered

Map
This map shows the airport of departure and the intended destination of the flight. The line between the airports does not display the exact flight path.
Distance from Madrid-Barajas Airport to Mexico City-Benito Juárez International Airport as the crow flies is 9004 km (5627 miles).
Accident location: Approximate; accuracy within a few kilometers.

This information is not presented as the Flight Safety Foundation or the Aviation Safety Network’s opinion as to the cause of the accident. It is preliminary and is based on the facts as they are known at this time.
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Boeing 767

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  • 15th loss
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