ASN logo
Last updated: 22 September 2021
Datum:maandag 12 augustus 2019
Type:Silhouette image of generic B789 model; specific model in this crash may look slightly different
Boeing 787-9 Dreamliner
Luchtvaartmaatschappij:Norwegian Air UK
Registratie: G-CKWB
Constructienummer: 38788/675
Bouwjaar: 2018
Motoren: 2 Rolls-Royce Trent 1000-J3 Ten
Bemanning:slachtoffers: 0 / inzittenden: 10
Passagiers:slachtoffers: 0 / inzittenden: 342
Totaal:slachtoffers: 0 / inzittenden: 352
Schade: Licht
Gevolgen: Repaired
Plaats:London-Gatwick Airport (LGW) (   Verenigd Koninkrijk)
Fase: Pushback (PBT)
Soort vlucht:Internationale lijnvlucht
Vliegveld van vertrek:London-Gatwick Airport (LGW/EGKK), Verenigd Koninkrijk
Vliegveld van aankomst:New York-John F. Kennedy International Airport, NY (JFK/KJFK), Verenigde Staten
Norwegian Air UK flight 7017, a Boeing 787-9 Dreamliner, was parked on Stand 38 at London-Gatwick Airport, U.K. The aircraft was loaded, with the doors closed ready to depart for its flight to the USA. Permission was granted by the ground controller for the aircraft to push back and start engines at 10:10. The aircraft was pushed back using the incorrect line and as a result the aircraft tail cone struck the blast screen.

Stand 38 at Gatwick requires a non-standard pushback due to the limited space. The stand has pushback route markings and a stop line to assist the tug driver and headset operator position the aircraft correctly.
G-CKWB was not pushed from the stand onto the required line or stopped at the correct point. This meant that the aircraft came into contact with the blast screen and the APU exhaust fairing was damaged. As a result, the aircraft was withdrawn from service for repairs. It resumed service on 31 August 2019.

Accident investigation:
Investigating agency: AAIB
Status: Investigation completed
Duration: 213 days (7 months)
Accident number: EW/G2019/08/12
Download report: Final report


Add your photo of this accident or aircraft

Video, social media

Deze kaart geeft het vliegveld van vetrek weer en de geplande bestemming van de vlucht. De lijn tussen de vliegvelden geeft niet de exacte vliegroute weer.
De afstand tussen London-Gatwick Airport en New York-John F. Kennedy International Airport, NY bedraagt 5528 km (3455 miles).
Accident location: Exact; deduced from official accident report.

This information is not presented as the Flight Safety Foundation or the Aviation Safety Network’s opinion as to the cause of the accident. It is preliminary and is based on the facts as they are known at this time.
languages: languages